Add Route at checkout to protect your package against loss, theft and damage, and make shipping 100% carbon neutral.
Visit route.com/sustainability to learn more.
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Fast Shipping and Professional Packing
Our long-standing relationships with UPS FedEx DHL and other international carriers lets us offer an array of shipping services. Our warehouse staff are trained to package your goods exactly as per the specifications that we supply. Prior to shipping your items will be thoroughly inspected and secured. Each day, we ship to thousands of customers in different countries. This is a testament to our dedication to being the biggest online retailer in the world. The warehouses and centers of distribution are in Europe and the USA.
Orders that include more than 1 item are assigned processing periods in accordance with the item.
Before shipment, all ordered products will be thoroughly inspected. The majority of orders are shipped within 48 hours. Delivery is expected to take between 3 and seven days.
Returns
The stock is constantly changing. It's not completely managed by us, since we are involved with multiple organizations, such as the factory and the storage. Stock levels can fluctuate at any time. Please be aware that it's possible for your order to run out of stock even after you have made the order.
Our policy lasts thirty days. We are unable to replace or refund your purchase after 30 days since you purchased it.
For your item to be eligible for return it must be in its original packaging, unopened and in the same state as you received it in. The item should be returned in its original packaging.